Privacy Policy

SureTruck is a Division of Encore Group, Inc. (“Encore,” “Company,” “we,” “our,” or “us”). Encore respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website and related communications.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information about you when you interact with our website, submit forms, communicate with us, or otherwise engage with Encore.

Information You Provide to Us

You may voluntarily provide personal information including:

• Name
• Email address
• Phone number
• Business name
• Business information relating to fleet service or repair operations
• Any information you provide through contact forms, inquiries, or partnership discussions

This information is typically collected when you:

• Submit a contact form
• Request information about partnering with Encore
• Communicate with us via email or phone
• Provide information as part of a business inquiry

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referring website

This information helps us understand how visitors use our website and improve the user experience.

2. How We Use Your Information

Encore Group Inc. may use collected information to:

• Respond to inquiries or contact requests
• Provide information about partnerships, services, or opportunities
• Evaluate potential business partnerships or acquisitions
• Improve our website and user experience
• Monitor website performance and analytics
• Communicate updates or relevant company information
• Comply with legal obligations

We only use personal information for legitimate business purposes consistent with the context in which the information was provided.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze website performance.

Cookies may be used to:

• Ensure the website functions properly
• Remember user preferences
• Understand visitor behavior and website usage
• Improve website performance and content

Some cookies are necessary for the operation of the website, while others help us analyze usage and improve services. Many websites also provide visitors with the ability to manage or decline non-essential cookies through browser settings or consent tools.

You may disable cookies through your browser settings, although doing so may affect the functionality of certain parts of the website.

4. Information Sharing

Encore Group Inc. does not sell personal information to third parties.

We may share information with trusted service providers when necessary to operate our business or website, including:

• Website hosting providers
• Analytics and technology service providers
• Professional advisors (legal, accounting, or financial)
• Technology and communications platforms

These providers are permitted to use personal information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.

While we take appropriate steps to safeguard information, no method of transmission over the internet or electronic storage is completely secure.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain types of data processing or sharing

If you would like to exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. Encore Group Inc. is not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any external websites they visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

Encore Group Inc. may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Encore Group Inc.
8008 Carondelet Ave, Clayton, MO 38118
[email protected]